Terms of Service

Plain English

You're here to get help with your tech problems. I'm here to provide that help. Let's keep it simple.

What You Get

• Honest assessment of your technical situation
• Clear recommendations without vendor bias
• Direct communication, no account managers or gatekeepers

What I Expect

• Honest information about your situation
• Timely payment for services rendered
• Respect for intellectual property and confidentiality

Confidentiality

What you share stays between us. I don't discuss client business with other clients, competitors, or anyone else without explicit permission.

No Guarantees

I'll give you my best assessment and recommendations. Implementation outcomes depend on factors beyond my control. I guarantee effort and expertise, not miracles.